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Error codes
Traveling
Lifting & Lowering
No function
Battery & Charger
Products
Err11
Err12
Dismantle /lnstall controller guide
Err14
Err15
Err16
Err18
Err19
Err21
Err22
Err23
Err25
Err26
Err27
Err29
Err31
Err32
Err33
Err35
Err38
Err39
SRO ERR
Loss of movement
Normal use resumes after restarting
Sudden stop and go
Motor spining wheel not turning truck moving without load not moving with heavy load
Sometimes fast sometimes slow
Decreasd speed
No error code displayed the unit goes with normal speed in one direction, and moves abnormally slow in the other direction
Unsatisfactory driving speed
High noise while moving (abonrmal sound from gearbox)
Sliding on incline
Automatic moving
Drive wheel noise
Brake is burnt
Abnormal noise when handle is lowered
Cannot lift with/without loads
Power is cut when lifting button is pressed
Failure of lifting/lowering and horn functions
Cannot lower
Lowering automatically
Lowering slowly
Lifting slowly
Lifting automatically after starting up
Power is cut Suddenly
Battery swelling
Battery doesn't charge
Battery runtime issues
No function
Controller fault
Drive motor fault
Cables are damaged and unrepairable
Unrepairable plug connection
Drive motor fault
Disassembly and assembly of controller Guide
Replace controller
Emergency reverse button cover is damaged
Button Is damgaged
Wires unrepairable
Unrepairable plug connection
Motor fault
Controller fault
Controller fault
Drive motor fault
Cables are damaged and unrepairable
Temperature sensor cable pins areloose and irrepairable
Voltage is normal replace monitor circuit board
Voltage is abnormal replace accelerator
Controller fault
Drive wheel is stuck
Brake is stuck
Err27 appears when truck is turned on or driving
Err27 appears after handle buttons are operated lift lower horn
Lift button is pressed
Lower button is pressed
Horn button is pressed
Motor fault
Controller fault
Handle cable Issue
Truck body cable issue
Controller fault
Monitor is fault
Accelerator fault
Monitor is faulty
Drive wheel noise
Brake is stuck
Motor hall error
Monitor is always black
Monitor always shows hourglass sign
Handle cable or truck body communication cable is broken
Controller light is always on
Controller light is always off
Controller blinks
Display circuit board fault
Voltage lower than 35V
Voltage higher than 35V
Type 2/3
Brake is stuck
Motor cable or hall wire short circuit
Combined gears inside gearbox are loose
Brake error
Abnormal noise of drive wheel
Abnormal sound of drive motor
Abnormal sound of gearbox
Brake error
When the control knob is pushed backward the unit moves forward and then stops
Damaged red plastic cover
Damage button
Truck lifting without load, not lifting with heavy load
No sound when the lifting button is pressed
Lifting button error
Lifting contactor error
There is a Da sound of the contactor closing when lifting button is pressed
Lifting contactor error
Hydraulic motor error
There is sound of motor spinning when lifting button is pressed, and the sound remains after lifting button is released
When the lifting button is pressed, there is the sound of the motor turning; when it is released, there is no sound.
No light
Light is on
Hydraulic pump unit fault
Clean the lowering solenoid valve, change oil cylinder
Hydraulic pump unit fault
Hydraulic pump station error
Lifting contactor error
Lifting button error
Wiring issue
There is tu tu tu sound of oil shortage when lifting button is pressed
News
What is the use cost of EPT15H Is the maintenance cost high
EPT15H has a small body and looks not tough is it durable
What's so special about EPT15H?
The following conditions are not applicable
Why do peope choose EPT15H
Question & Answer

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